rezpage Property Management

 Leadership Team

At Xn protel Systems, we are passionate about enabling the success of our customers through innovative technology and a dedicated, knowledgeable team. Our experts bring years of experience and industry knowledge, allowing us to truly grasp the unique challenges and needs faced by accommodation and hospitality professionals. We pride ourselves on going above and beyond to ensure the success of our clients. At the core of our mission is a commitment to customer satisfaction – your success is our success. Even if that means going the extra mile, our exceptional team is always focused on helping your business thrive.

Management Team

Greg Spicer

Chief Executive

As co-founder of the business, Greg holds principal responsibility for Xn protel Systems Group Limited. Initiating the business in 2001, he has formulated and delivered the strategy across many geographies, leading major milestones of the Company’s global expansion, including product strategy, regional sales office establishment, key client generation and commercial growth.

Greg started his hotel and hospitality technology career as Systems Manager for Southern Pacific Hotel Corporation in 1986. Since then he has spent 30+ years in the industry. His roles within the group have included VP Sales Asia, Strategic Marketing Director, Managing Director – Hotel Division at Xn Checkout (UK) Limited (1998-2006).

Previously he held senior sales and management positions with Micros Fidelio Australia (1987-1998). Greg has an MBA from Macquarie University and an Associate Diploma in Hotel & Catering Management.

Craig Chait

SVP Sales & Marketing Asia/Pacific and
Managing Director Australia/New Zealand

Craig is Managing Director for Xn protel’s Australia and New Zealand operations as well as his international role as Senior Vice President Sales & Marketing for Asia/Pacific. He founded iHost Hospitality in 2001, providing spa & leisure management and digital marketing services to hotels across Asia/Pacific. In 2013 iHost Hospitality was merged with Xn protel Systems.

Craig has more than 30 years of hospitality industry experience, in the areas of finance, information technology and audit consultancy. He previously worked with Accor Hotels & Resorts and Mirvac Hotel Group in finance and corporate management. Craig also worked for Oracle Hospitality (then Micros Fidelio), where his roles included global pre-sales, operational consulting, and business best practice for hotels, resorts, food & beverage businesses and other and travel organizations.

Ian Van Kretschmar

Technical Services Director - Asia Pacific

Ian is responsible for managing technical responses in Asia Pacific.

Verena Huang

Country Manager - Taiwan

Verena heads up our Taiwan division as our Country Manager with Xn protel Systems Taiwan. She focuses on project, implementation, training and support services for North Asia. She also assists in business development in the Taiwan, Hong Kong, and Macau regions.

Prior to joining Xn protel Systems, Verena had nearly 10 years of experience working in the hotel industry in various roles at property level. She held positions such as Room Division Manager, where she led and managed all aspects of front office, housekeeping and reservations departments. These experiences have helped her build trust and established strong relationships with our clients, leading to successful implementations in our property management and point of sale projects.

Atul Tambe

Client Services Director - India

Atul is responsible for all services in the management of key client accounts in India.

Fiona Vuilleumier

Regional Administrations Manager

Fiona is responsible for managing administration in the Asia Pacific region.

Andre Wall

Regional Implementation Manager - protel Air

Andre is responsible for managing all protel Air projects.

Shane Smith

Technical Service Account Manager

Shane is responsible for all technical services for Protel on premise clients.

Manfredi Marinelli

Senior Team Leader - Food & Beverage Management Systems

Manfredi is responsible for xnPOS implementations in Australia.

Giang Nguyen

Client Account Manager - Viethnam

Giang is responsible for delivering client responses in viethnam.

Want to join us?

We are continually looking for talented, hardworking and creative individuals to join our high-performance global team. If you are interested in being part of a fast-growing, dynamic company, we’d love to hear from you.

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